TrueSupport v1.1 – Support and Knowledge Base


TrueSupport v1.1 – Support and Knowledge Base

TrueSupport v1.1 – The online support ticket system, TrueSupport, is made only for Support Tickets and Knowledge Bases. Using this application, the user can register on the portal and request support for their tickets. This app also provides a facility to search for manager-added articles and FAQs to help customers learn more about your products or services.

Application Features

Compile it with the Codeigniter framework.

  • Fully AJAX based system.
  • User-friendly interface and interaction.
  • Properly written and interpreted code.
  • Multilingual support.
  • Well documented.
  • Design and Interface

Neat and clean design.

  • Compile with Bootstrap CSS framework.
  • It is fully responsive.
  • SCSS files included.

See Also: Instant Job Search Engine Aggregator

  • User-friendly admin interface with a modern look.
  • Smooth email template.
  • Authentication and Security

User login, I forgot my password and reset password options.

  • Reset the password link sent to the user email.
  • User registration and activation.
  • The activation code will be sent to the user email.
  • User dashboard.
  • Completely secure system (SQL injection, XSS, CSRF).
  • User profile, change password and update profile picture.
  • Knowledge base

List of articles broken down by category.

  • Manage articles and categories.
  • Articles and categories sort the order by drag-and-drop method.
  • Search for suggestions in the front-end search article.
  • Filter articles by admin.
  • Option to rate articles on the front end.
  • FAQ

A list of FAQs sorted by categories.

  • Manage FAQs and categories.
  • FAQ and categories sort the order by drag-and-drop method.
  • Filter FAQs on the Admin side.


How to Download?

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